Frequently asked questions.

Splash Aqua Parks FAQs

May 25 to Aug 14: Open Daily 11 AM - 8 PM | Aug 15 to Sept 2: Sat & Sun only, including Labor Day

Planning Your Visit

Does my time start from when I get there?

No, our sessions start every half hour. We suggest signing your waiver online before arriving to save time, and then getting here about 15-20 minutes before your session starts to take care of waivers, wristbands, and life jackets.

Can I bring my own food and drink?

Yes, you are welcome to bring any food and drink, but please leave glass and alcohol at home.

How early do I need to be there?

Signing your waiver online before arriving is recommended. Then, arriving about 15-20 minutes before your session start time is suggested.

Can I bring my own life jacket?

While you can bring your own life jacket, we provide life jackets for all ages and sizes, included in the price of your wristband. These must be worn while out on the park.

Are there age or weight limits?

Participants need to be at least 5 years old to play in the park. There is no weight limit. Children under 5 must be accompanied by an adult.

Can I cancel my reservation and get a refund?

We strive to provide the best experience for all our guests and encourage you to keep your reservation. Therefore, we do not offer refunds except in rare cases where rescheduling is completely unavoidable by the customer or the park.

What if I need to reschedule my visit?

We understand that plans can change. If you find you need to reschedule your reservation, we are happy to assist you in finding a new date and time that suits your schedule, subject to existing reservations and availability. Please contact us as soon as possible to arrange an alternative.

How do I reschedule my reservation?

To reschedule your visit, please email us at support@splashwaterparks.com with your original booking details and preferred new dates. We will do our best to accommodate your request based on our current availability.

Are there any fees for rescheduling?

Currently, we do not charge any fees for rescheduling. However, rescheduling is subject to availability, and we cannot guarantee that your preferred date or time will be available.

What happens if the park closes due to weather or other unforeseen circumstances?

In the event that the park must close due to adverse weather conditions or other unexpected events, we will notify you as soon as possible and offer you the opportunity to reschedule your visit.

At The Park

Is there anything to do if I am not going out on the park?

Of course! We offer a free beach area with chairs and tables for you to relax. These are available on a first-come, first-served basis.

Do you have food on site to buy?

Yes, we offer a variety of options including soft drinks, waters and snacks. And we have food trucks that visit from time to time.

Do you have showers, bathrooms, or changing areas?

We have changing rooms and bathrooms available on site.